Returns Request
We will happily exchange or refund for free for 30 days from the date of purchase, providing the following conditions have been met. However, not all items are eligible for free 30 day returns.
Please view our returns policy below.
Return Policy
Full Priced Items
- Orders within Australia can be returned for free within 30 days from the date of purchase for a refund, exchange or store credit. One free return is eligible per order, postage for subsequent returns will be at the customer's cost.
- International orders can be returned within 30 days from the date of purchase for a refund, exchange or store credit. Customer is responsible for shipping costs to return items.
- Items must unworn, in original condition and all labels/tickets attached.
- Refund will be processed using the original tender type.
Sale and Promotional Items
- Orders within Australia can be returned for free within 30 days from the date of purchase for a change of mind size exchange or store credit only (unless deemed faulty). One free return is eligible per order, postage for subsequent returns will be at the customer's cost.
- International orders can be returned within 30 days from the date of purchase for a change of mind size exchange or store credit only (unless deemed faulty). Customer is responsible for shipping costs to return items.
- Items must unworn, in original condition and all labels/tickets attached.
- Refund will be processed using store credit only.
Final Sale & Outlet Items
No returns or exchanges unless the item is faulty.
Faulty Items
- In the event of a faulty item, our customer service team will arrange return shipping and refund to you accordingly.
- Refund will be processed using the original tender type.
Submit a returns request
If your item is eligible for a return, please fill out the form below. Our customer service team will be in touch within 2 business days.
Please allow 10 business days from the day your parcel is delivered to our return address for your return to be processed. Make sure your name, address, and either phone number or email are clearly indicated on your return parcel.
You will receive confirmation via email once your return has been finalised.
If you have any questions, please contact us.