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Shipping & Dispatch Information

We deliver worldwide from Melbourne, Australia

Please allow 1-2 business days for order to process and be dispatched.

Additional processing days may apply for orders placed during sales, promotional periods, weekends and public holidays.

Australia and New Zealand

Free shipping for orders over AUD $89 delivered within Australia and New Zealand; standard and express shipping available with fixed rate for orders AUD $89 and under.

Free Local Pickup

If you are in Melbourne, Victoria Australia you are welcome to pick up your order for free from our Burwood Warehouse. Just select Local Pickup at the checkout. You will receive an email letting you know when your order is ready to pick-up.

 

Australia
Purchase Value Freight Charge  Estimated Delivery
Less AUD $89 AUD $10 Standard Delivery 3-7 Business Days
AUD $15 Express Delivery 1-3 Business Days
AUD $89+  Free Standard Delivery
3-7 Business Days
AUD $15 Express Delivery
1-3 Business Days

 

New Zealand
 Purchase Value
Freight Charge
Estimated Delivery
Less AUD $89
AUD $15 Standard Delivery
4-7 Business Days
AUD $89 and above
Free Standard Delivery
4-7 Business Days

 

International

Free shipping for order over AUD $200 and fixed shipping fee will be charged for order below AUD $200, for delivery to selected countries as listed below.

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.

Europe
Shipping Country
 Purchase Value
Freight Charge
Estimated Delivery
Austria
Italy
Belgium
Monaco
Croatia
Netherlands
Denmark
Norway
Finland
Poland
France
Spain
Germany
Sweden
Greece
Switzerland
Ireland
United Kingdom
Less AUD $200 AUD $35 Standard Delivery 5-9 Business Days
AUD $200 and above Free Standard Delivery 5-9 Business Days

 

North America
Shipping Country
Purchase Value
Freight Charge
 Estimated Delivery

Canada

USA

Less AUD $200
AUD $35 Standard Delivery
5-9 Business Days
AUD $200 and above
Free Standard Delivery
5-9 Business Days

 

Asia Pacific
Shipping Country
Purchase Value
Freight Charge
 Estimated Delivery

Brunei
China
Hong Kong
Japan
Malaysia
Singapore
Thailand
Vanuatu
Vietnam

Less AUD $200
AUD $35 Standard Delivery
5-9 Business Days
AUD $200 and above
Free Standard Delivery
5-9 Business Days