Shipping & Dispatch Information
We deliver worldwide from Melbourne, Australia
Please allow 1-2 business days for order to process and be dispatched.
Additional processing days may apply for orders placed during sales, promotional periods, weekends and public holidays.
Australia and New Zealand
Free shipping for orders over AUD $89 delivered within Australia and New Zealand; standard and express shipping available with fixed rate for orders AUD $89 and under.
Free Local Pickup
If you are in Melbourne, Victoria Australia you are welcome to pick up your order for free from our Burwood Warehouse. Just select Local Pickup at the checkout. You will receive an email letting you know when your order is ready to pick-up.
Australia
| Purchase Value | Freight Charge | Estimated Delivery |
| Less AUD $89 | AUD $10 Standard Delivery | 3-7 Business Days |
| AUD $15 Express Delivery | 1-3 Business Days | |
| AUD $89+ | Free Standard Delivery | 3-7 Business Days |
| AUD $15 Express Delivery | 1-3 Business Days |
New Zealand
| Purchase Value | Freight Charge | Estimated Delivery |
| Less AUD $89 | AUD $15 Standard Delivery | 4-7 Business Days |
| AUD $89 and above | Free Standard Delivery | 4-7 Business Days |
International
Free shipping for order over AUD $200 and fixed shipping fee will be charged for order below AUD $200, for delivery to selected countries as listed below.
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.
The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.
Europe
| Shipping Country | Purchase Value | Freight Charge | Estimated Delivery |
| Austria Italy Belgium Monaco Croatia Netherlands Denmark Norway Finland Poland France Spain Germany Sweden Greece Switzerland Ireland United Kingdom |
Less AUD $200 | AUD $35 Standard Delivery | 5-9 Business Days |
| AUD $200 and above | Free Standard Delivery | 5-9 Business Days |
North America
| Shipping Country | Purchase Value | Freight Charge | Estimated Delivery |
|
Canada USA |
Less AUD $200 | AUD $35 Standard Delivery | 5-9 Business Days |
| AUD $200 and above | Free Standard Delivery | 5-9 Business Days |
Asia Pacific
| Shipping Country | Purchase Value | Freight Charge | Estimated Delivery |
|
Brunei |
Less AUD $200 | AUD $35 Standard Delivery | 5-9 Business Days |
| AUD $200 and above | Free Standard Delivery | 5-9 Business Days |